When both CyberLink programs didn't work, it was InterVideo WinDVD that was recommended.
With that diagnosis I wonder why these products (laptop and principles of physics 10th edition pdf external drive) ever made it to store shelves.
What does everyone think?
When that didn't work asus customer support was thoroughly stumped.I bought this product for my Windows 10 Asus Zen notebook (model N501VW) because it was the only external DVD/CD drive that advertised Windows 10 compatibility.Josh, by the way, the model 'My Cinema-US2-400' listed above on the forum pull-down menu is not the correct model spoken of in the post.The problem may actually be due to the 4K screen resolution that the Windows 10 Zen notebook comes with.So, with no solution in sight I wait for the support tech who can figure this one out.Download Free Pictures, Images and Photos Asus External Cd Dvd Drive For Laptop.
The product comes with a CD with CyberLink Power2Go 8 and asus E-green software.
Asus External Optical Drive slim EXT.
CyberLink Power2Go 8 seems to be able to handle the burning and copying disc functions but it's CyberLink PowerDVD (not included) that is the DVD player recommended by asus support.
A support tech at Best Buy recommended that, by process of elimination, I should steadily change my screen resolution through 27 iterations from 3840 x 2160 down to 800 x 600 and try inserting and playing the DVD at every step.
Is this a case of untested compatibility between products or does anyone see a way to troubleshoot out of this?
I did this without success.
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